Support
Have a question, found a bug, or want to request a feature? I'd love to hear from you.
The best way to reach me for account issues, bug reports, or general questions.
hello@lizplants.comResponse Time
LizPlants is built and maintained by one person, so please allow up to 48 hours for a response. I read every message.
Common Questions
How do I reset my password?
Go to the sign in page and click "Forgot your password?" to receive a reset link via email.
How do I cancel my subscription?
You can manage or cancel your Pro subscription anytime from your account settings. You'll keep Pro access until the end of your current billing period.
How do I delete my account?
Email hello@lizplants.com and I'll take care of it. All your data will be removed within 30 days.
My scan didn't work correctly
Make sure your photo is well-lit and includes both the front and back of the seed packet. If you're still having trouble, email me the photo and I'll look into it.
I have a feature request
Send it over! I love hearing what would make LizPlants more useful. Email hello@lizplants.com with your idea.
Still need help?
Send me an email